Auto Attendant Greetings & I.V.R.
Make your greeting one that you are proud to make your introduction to customers and future clients!

What's The Difference?

Auto Attendant Greetings

When a customer or potential customer calls your business, instead being greeted by a company representative, they are greeted by an automated attendant (recording) that provides a menu list of options. 

It routes calls to an extension, a hold queue for the next available representative or a voicemail box recording allowing the caller to leave a message. It also plays on-hold messages and music while the caller waits in hold queue. 

Aside from routing calls, the AA can provide company information such as: website address, sales & service information, hours and directions, product inquires, troubleshooting/help, accounting/billing, technical support, after-hour, special closings, holiday announcements and emergency after-hours information to name a few.

Interactive Voice Response (IVR)

I.V.R is a more advanced version of an auto attendant. The caller can use their voice or press a number on the keypad.
With IVR, the caller may never need to interact with a human. IVR is great for call centers, company directories, collect account numbers, birth dates, case numbers, addresses, and credit card numbers for over-the phone payments and much more.
IVR handles the day-to-day automated tasks and frees your staff to handle tasks that need personalized human interaction.

Auto Attendant - Daytime

Interactive Voice Response - I.V.R.

Auto Attendant - Daytime

Interactive Voice Response - I.V.R.

Auto Attendant - After Hours

Auto Attendant Greetings

Questionnaire
Keep it simple and concise

Please include any additional information that will help our script writers.  Thank you!

Phone: 1-800-685-5808    Fax: 1-866-437-0745

Auto Attendant Greetings & I.V.R

When a customer calls, they are greeted by a voice recording that provides a list of extension prompts.

On-Hold Messages

On-hold callers hear exactly what you want them to hear!

Videos/Training/Apps

Recordings and voice acting for E-Learning, Apps, & Videos.

Voicemail Recordings

Encourage customers to leave a message and not hang-up.

Professional

Script, Voice, & Music

Benefits

Create a positive, professional image of your business

Communicating with your customers while on-hold is just good business manners

On-Hold messages can teach, inform, promote and entertain your on-hold customers

Your customers are interested in what you offer because they called your business

Greatly improve customer service and keep customers interested and on-the-line

Increase revenue by providing information about your services and products

Excite customers by telling them about new services and products now available

Reassure callers you realize they’re holding, and you appreciate their business

Eliminate dead silence! Silence is not golden in the business world

Prevent costly litigation for playing the radio or unlicensed music

Greatly reduce caller hang-ups which is lost revenue

You control exactly what your customers hear

You have own Captive Audience

Applications

Tell customers about your business specialty!

Tell callers what makes your business unique over your competition!

Announce hours, directions, website or other commonly asked info!

Give information about your services and products to reinforce what you offer!

Get them excited about new products and services -now being offered!

Announce upcoming events, sales, promotions or close-out sales!

Inform callers you’re expanding, moving or opening a new location!

Thank your customers for their patronage and for holding!

Build your brand identity and include a company jiggle or slogan!

Inform callers of important need-to-know info or upcoming changes!

Boast that you’re a leader in your industry and have received honors & awards!

The applications are UNLIMITED!

Recent Blog Entries

Hear What Our Clients Say

Our expertise will make your story a SUCCESS STORY!

Additional references available upon request!

1-800-685-5808

Your Voice Partner!

Have A Question?

Whatever questions you have, feel free to get in touch with us!