We Will Customize According to Your Needs!
- Medical Scripts
Introduction
Introduction
Thank you for calling the office of (______). During these difficult times, please know that we are vigilantly monitoring the Coronavirus outbreak with the CDC, the World Health Organization and State & Federal guidelines. We have precautions in place to ensure the health and safety of our patients and staff. Please listen carefully to this message, before coming into our office. We will continue to see patients in the office, however …
Thank you for calling the office of (______). During these difficult times, please know that we are vigilantly monitoring the Coronavirus outbreak with the CDC, the World Health Organization and State & Federal guidelines. We have precautions in place to ensure the health and safety of our patients and staff. Please listen carefully to this message, before coming into our office. We will continue to see patients in the office, however …
EZ Care Video Visits
EZ Care Video Visits
Video visits are now available. You will be able to see, hear and speak to your provider from the comfort and safety of your own home using your smartphone, tablet or computer. Video visits use secure video conferencing technology developed for medical care.
Strict Guidelines In-Place
Strict Guidelines In-Place
We have placed strict guidelines on how we will see patients’ during this rapidly changing situation. We are taking the following preventative measures …
Social Distancing
Social Distancing
We have placed strict guidelines on how we will care for our patients. In support of recent guidelines issued by the Center for Disease Control and the World Health Organization, we recognize the importance of “social distancing”. We are limiting the number of patients in our waiting room and lengthening the time between patient appointments to ensure proper sanitizing is performed. Please listen carefully to this message before coming to your appointment …
We have placed strict guidelines on how we will care for our patients. In support of recent guidelines issued by the Center for Disease Control and the World Health Organization, we recognize the importance of “social distancing”. We are limiting the number of patients in our waiting room and lengthening the time between patient appointments to ensure proper sanitizing is performed. Please listen carefully to this message before coming to your appointment …
Patients At Risk
Patients At Risk
Patients 65 or older, patients with comorbidities such as obesity, lung disease, smoker, diabetes, immunosuppressed or on steroids are at higher risk and in most cases should not proceed with surgery during this crisis. Patients who require ICU treatment after surgery will not be considered at this time to protect the health care system for those infected and need critical care.
Patients 65 or older, patients with comorbidities such as obesity, lung disease, smoker, diabetes, immunosuppressed or on steroids are at higher risk and in most cases should not proceed with surgery during this crisis. Patients who require ICU treatment after surgery will not be considered at this time to protect the health care system for those infected and need critical care.
Upon Arrival, Stay In Your Car
Upon Arrival, Stay In Your Car
Upon arrival, please stay in your car and call to check-in. You will be called, when we are ready to care for you. We ask that family and friends stay at home or in the car. Each person entering our medical office will have their temperature taken. Anyone with a body temperature of 100.0 degrees Fahrenheit or higher will be sent for further screening.
Upon arrival, please stay in your car and call to check-in. You will be called, when we are ready to care for you. We ask that family and friends stay at home or in the car. Each person entering our medical office will have their temperature taken. Anyone with a body temperature of 100.0 degrees Fahrenheit or higher will be sent for further screening.
Limiting Office Hours
Limiting Office Hours
Thank you for calling _________ and thank you for your patience, as we navigate through the rapidly changing way, we do business. Your health is very important to us so please listen carefully to the following changes. We are limiting our office hours and times to access to our medical offices.
Thank you for calling _________ and thank you for your patience, as we navigate through the rapidly changing way, we do business. Your health is very important to us so please listen carefully to the following changes. We are limiting our office hours and times to access to our medical offices.
Limiting Office Hours/Telemedicine
Limiting Office Hours/Telemedicine
We are finding that many patients are delaying routine visits and therefore we will be shortening our office hours to allow staff to leave early at some locations. Office visits will predominately be in the morning and early afternoon, depending on the location. Telemedicine visits will be predominately in the afternoon. We are open at the present time for ultrasound, mammography, bone densitometry and office visits for those who wish to schedule visits.
We are finding that many patients are delaying routine visits and therefore we will be shortening our office hours to allow staff to leave early at some locations. Office visits will predominately be in the morning and early afternoon, depending on the location. Telemedicine visits will be predominately in the afternoon. We are open at the present time for ultrasound, mammography, bone densitometry and office visits for those who wish to schedule visits.
New Patients Using Telemedicine
New Patients Using Telemedicine
For new patients, please allow yourself 30 minutes to complete the forms before the time of your actual telemedicine visit. Once you complete the forms, the last step is to “start the virtual visit” you can click at any time and wait to be connected. If our medical staff is available early and you are ready, they will connect, otherwise you will be connected at your appointment time.
For new patients, please allow yourself 30 minutes to complete the forms before the time of your actual telemedicine visit. Once you complete the forms, the last step is to “start the virtual visit” you can click at any time and wait to be connected. If our medical staff is available early and you are ready, they will connect, otherwise you will be connected at your appointment time.
Telemedicine Appointments
Telemedicine Appointments
Telemedicine video appointments are now available using __________, instead of coming into our office. Download these apps if you would prefer to stay-at-home and still receive the care you need.
Telemedicine video appointments are now available using __________, instead of coming into our office. Download these apps if you would prefer to stay-at-home and still receive the care you need.
Not Accepting New Patients
Telemedicine Appointments
We are taking the following preventative measures to ensure your medical well-being during your appointment. Our surgeons have elected to not accept new patients at this time. We will only see patients who are under the care of one of our physicians or surgeons, and whose condition may worsen with delay of treatment to alleviate pain, suffering and disability. Please check to see if you still qualify to proceed with your surgery under these new restrictions.
We are taking the following preventative measures to ensure your medical well-being during your appointment. Our surgeons have elected to not accept new patients at this time. We will only see patients who are under the care of one of our physicians or surgeons, and whose condition may worsen with delay of treatment to alleviate pain, suffering and disability. Please check to see if you still qualify to proceed with your surgery under these new restrictions.
Symptoms
Symptoms
If you or anyone in your family is experiencing symptoms such as fever, cough, shortness of breath or body aches, or if you or anyone you have been in contact with someone who is exposed, DO NOT come into the office. Notify us by phone or email to adjust your appointment and please seek further medical advice.
If you or anyone in your family is experiencing symptoms such as fever, cough, shortness of breath or body aches, or if you or anyone you have been in contact with someone who is exposed, DO NOT come into the office. Notify us by phone or email to adjust your appointment and please seek further medical advice.
Sterilizing
Sterilizing
We have implemented strict sterilizing practices. In addition, our staff will be wearing gloves and masks. Hand sanitizer will be provided and required to use before entering our office. We will continue to monitor the situation and take additional action when necessary. We always put the health of our patients first. Thank you for your understanding and support.
We have implemented strict sterilizing practices. In addition, our staff will be wearing gloves and masks. Hand sanitizer will be provided and required to use before entering our office. We will continue to monitor the situation and take additional action when necessary. We always put the health of our patients first. Thank you for your understanding and support.
Surgery, Clinics, Physical Therapy
Surgery, Clinics, Physical Therapy
Please listen carefully to the following message. All clinical activities including: Surgery, clinic visits and physical therapy remain as scheduled but we are taking the following preventative measures. We have divided our Physical Therapy team into two groups with two geographic locations to reduce the number and proximity of patients in any one area. We will provide that information to you, when we take your call. We will continue to see patients, however some of our surgeons have elected to only see postoperative follow-up patients and not to see new patients. To decrease risk of COVID-19, we are will be wearing masks and gloves, and we ask that you wear these also.
Please listen carefully to the following message. All clinical activities including: Surgery, clinic visits and physical therapy remain as scheduled but we are taking the following preventative measures. We have divided our Physical Therapy team into two groups with two geographic locations to reduce the number and proximity of patients in any one area. We will provide that information to you, when we take your call. We will continue to see patients, however some of our surgeons have elected to only see postoperative follow-up patients and not to see new patients. To decrease risk of COVID-19, we are will be wearing masks and gloves, and we ask that you wear these also.
Effective Immediately
Effective Immediately
All appointments will be required to reschedule for 30 days. Please know that we are monitoring the Coronavirus outbreak and are adjusting how we deliver our medical services. The situation is constantly changing, and we appreciate your patience and understanding. We will update this message frequently to keep our patients informed of any important changes and information. You can always contact us online at www. ______.com. To reschedule your appointment, please press #.
All appointments will be required to reschedule for 30 days. Please know that we are monitoring the Coronavirus outbreak and are adjusting how we deliver our medical services. The situation is constantly changing, and we appreciate your patience and understanding. We will update this message frequently to keep our patients informed of any important changes and information. You can always contact us online at www. ______.com. To reschedule your appointment, please press #.
Drive-Thru Testing Sites
Drive-Thru Testing Sites
Testing at mobile coronavirus sites will be limited to those who meet the restrict CDC guidelines. Drive-thru testing sites are now open at Memorial Healthcare, the Florida National Guard, and the Florida Department of Health. These are multi-lane mobile test sites. Broward Health is behind the Festival Flea Market on Sample Road in Pompano Beach. Up to 300 tests daily. Call the Broward Health Line at 954-320-5730 to set up appointment. Miami Gardens is located in parking lot at Hard Rock Stadium. West Palm Beach is located at Found Care, located at 2330 S. Congress Avenue. Appointments are booked through April 10. No additional appointments will be taken at this time. When more tests are available, appointment scheduling will resume. Cleveland Clinic testing site at 3250 Meridian Parkway in Weston is open 8 am to 5 pm. Please check back for further updates.
Testing at mobile coronavirus sites will be limited to those who meet the restrict CDC guidelines. Drive-thru testing sites are now open at Memorial Healthcare, the Florida National Guard, and the Florida Department of Health. These are multi-lane mobile test sites. Broward Health is behind the Festival Flea Market on Sample Road in Pompano Beach. Up to 300 tests daily. Call the Broward Health Line at 954-320-5730 to set up appointment. Miami Gardens is located in parking lot at Hard Rock Stadium. West Palm Beach is located at Found Care, located at 2330 S. Congress Avenue. Appointments are booked through April 10. No additional appointments will be taken at this time. When more tests are available, appointment scheduling will resume. Cleveland Clinic testing site at 3250 Meridian Parkway in Weston is open 8 am to 5 pm. Please check back for further updates.
International or Domestic Travel In The Last 21 Days
International or Domestic Travel In The Last 21 Days
Our highest priority is the health and safety of our patients and staff. We have strict guidelines in place. All facilities are open. However, in order to adhere to “social distancing” recommendations, only patients and minors with a parent, are allowed to come to a scheduled appointment. If you or a household member have traveled internationally or domestically via airplane or cruise is the last 21 days, we ask that you wait 21 days from your return to schedule an appointment. If you are experiencing a fever, cough, or shortness of breath, it will be necessary to reschedule your appointment until you are no longer symptomatic. We urge you to contact your primary care physician or county health department for medical attention. Our dedicated team is up to date on developments and CDC guidelines. Our goal is to be ready and prepared for whatever is ahead. Please select from the following options. To make or reschedule an appointment, press #.
Our highest priority is the health and safety of our patients and staff. We have strict guidelines in place. All facilities are open. However, in order to adhere to “social distancing” recommendations, only patients and minors with a parent, are allowed to come to a scheduled appointment. If you or a household member have traveled internationally or domestically via airplane or cruise is the last 21 days, we ask that you wait 21 days from your return to schedule an appointment. If you are experiencing a fever, cough, or shortness of breath, it will be necessary to reschedule your appointment until you are no longer symptomatic. We urge you to contact your primary care physician or county health department for medical attention. Our dedicated team is up to date on developments and CDC guidelines. Our goal is to be ready and prepared for whatever is ahead. Please select from the following options. To make or reschedule an appointment, press #.
Handwashing
Handwashing
Handwashing is one of the most vital ways to prevent from contracting the Coronavirus. It involves five simple steps (Wet, Lather, Scrub, Rinse, Dry). To stay safe, frequently wash your hands several times throughout the day, particularly after an outdoor activity, grocery shopping, driving, using the bathroom, before eating or activities with your pet. It is one of the best ways to remove germs, avoid getting sick, and most importantly prevent the spread of the Coronavirus to others. It’s quick, it’s simple and it can keep us all from getting sick. Handwashing is a win for everyone, except the germs!
Handwashing is one of the most vital ways to prevent from contracting the Coronavirus. It involves five simple steps (Wet, Lather, Scrub, Rinse, Dry). To stay safe, frequently wash your hands several times throughout the day, particularly after an outdoor activity, grocery shopping, driving, using the bathroom, before eating or activities with your pet. It is one of the best ways to remove germs, avoid getting sick, and most importantly prevent the spread of the Coronavirus to others. It’s quick, it’s simple and it can keep us all from getting sick. Handwashing is a win for everyone, except the germs!
Free Coronavirus Webinar
Free Coronavirus Webinar
Join us for a Free Coronavirus Webinar on ____________. You’ll hear from top Senior Medical Directors and Florida Blue’s Coronavirus Oversight Committee. Get the facts on: Symptoms, how it spreads, how to avoid getting sick, and what to do if you develop symptoms. You can ask questions live after the presentation. Don’t miss this free, information packed webinar on ___ Date_____, from ___ Time ___.
Join us for a Free Coronavirus Webinar on ____________. You’ll hear from top Senior Medical Directors and Florida Blue’s Coronavirus Oversight Committee. Get the facts on: Symptoms, how it spreads, how to avoid getting sick, and what to do if you develop symptoms. You can ask questions live after the presentation. Don’t miss this free, information packed webinar on ___ Date_____, from ___ Time ___.
We’re Ready & Prepared
We’re Ready & Prepared
Please know that we are ready and prepared for whatever is ahead. We need every person to do their part. We’re working diligently to care for patients, and we ask you to do the following:
Please know that we are ready and prepared for whatever is ahead. We need every person to do their part. We’re working diligently to care for patients, and we ask you to do the following:
Together, We’ll Stay Strong and Healthy
Together, We’ll Stay Strong and Healthy
All of us at __________, recognize that these are unsettling times. We want you to know that your health and well-being is our top priority. Our hearts go out to those who have been personally impacted by the Coronavirus. Please listen carefully to the following message and together, we’ll stay strong and healthy.
All of us at __________, recognize that these are unsettling times. We want you to know that your health and well-being is our top priority. Our hearts go out to those who have been personally impacted by the Coronavirus. Please listen carefully to the following message and together, we’ll stay strong and healthy.
We Are Adjusting Our Practice Accordingly
We Are Adjusting Our Practice Accordingly
We are monitoring the Coronavirus outbreak and we are adjusting our medical practice accordingly. Before coming to our medical office, please know that …
We are monitoring the Coronavirus outbreak and we are adjusting our medical practice accordingly. Before coming to our medical office, please know that …
Please Listen Carefully Before Coming Into Our Office
Please Listen Carefully Before Coming Into Our Office
Please listen carefully to the following message before coming to our medical office. We are enforcing strict guidelines on how we will care you.
Please listen carefully to the following message before coming to our medical office. We are enforcing strict guidelines on how we will care you.
Office Closure
Office Closure
Due to the current State of Emergency, our offices are closed. We will update this message broadcast as needed. Visit our web site at ______.com for more information and signup to receive email updates. You can also follow our social media accounts for updates on when we will be returning. Thank you for calling and we wish you good health and peace.
Due to the current State of Emergency, our offices are closed. We will update this message broadcast as needed. Visit our web site at ______.com for more information and signup to receive email updates. You can also follow our social media accounts for updates on when we will be returning. Thank you for calling and we wish you good health and peace.
Experience High Call Volume
Experience High Call Volume
Due to the COVID-19 pandemic our services are in high demand. Please press # leave a message with any pertinent information and we will return your call as quickly as possible. We appreciate your understanding during this ever-changing situation.
Due to the COVID-19 pandemic our services are in high demand. Please press # leave a message with any pertinent information and we will return your call as quickly as possible. We appreciate your understanding during this ever-changing situation.
Adjusting How We Deliver Our Services
Adjusting How We Deliver Our Services
We appreciate your patience and understanding as we adjust to how we deliver our services. We will update this broadcast when needed. Contact us on online at www._________ .com. or select from the following options.
We appreciate your patience and understanding as we adjust to how we deliver our services. We will update this broadcast when needed. Contact us on online at www._________ .com. or select from the following options.
- Pet Hospital / Veterinarian Scripts
Stands Ready
Stands Ready
We stand ready to care for your pet during this national pandemic. To keep you and pet healthy,
we ask that you use our drop-off service for your pets’ appointment. Go to www.
_________.com and complete our “Patient Drop-Off Form” prior to your pets’ appointment.
Please call on arrival and remain in the car with your pet. If you need to go inside the hospital,
please follow social distancing with a 6-foot distance from personnel. Also, please keep a
payment card-on-file and use our online pharmacy for recurring medications. This will greatly
reduce the number of people inside the hospital. Trust that we will always be here for you and your pet
Thank You
Thank You
We’re here for you, the pets you love, and the communities we live in and serve. We appreciate your patience as we navigate through this crisis the best way we know how, with the best interests of people and pets at the forefront. We thank you for placing your trust in us to care for your pet and Thank You for being part of our family.
We’re here for you, the pets you love, and the communities we live in and serve. We appreciate your patience as we navigate through this crisis the best way we know how, with the best interests of people and pets at the forefront. We thank you for placing your trust in us to care for your pet and Thank You for being part of our family.
No Online Scheduling
No Online Scheduling
To provide the best care for you, your pet and our communities, we ask that all appointments be scheduled over the phone. No online scheduling will be available, until further notice. Please visit our web site at www._________.com, open the “Hospitals & Services” tab, and scroll down to “Your Nearest Hospital” where the phone number for your nearest ________ Hospital will be displayed. You can search for another location or call the number displayed to schedule your pets’ appointment. Hours and services may vary to help keep your pets and our communities safe during this viral outbreak. Additionally, certain hours may be allocated for clients who are at higher risk for severe illness. Keeping you and your pet healthy and safe is our top priority here at _________ Hospital. No matter what life brings us, our pets are always there for us. It’s essential that we’re here for them. That’s why now, more than ever, we thank you – and your pets for being part of the _________ family.
To provide the best care for you, your pet and our communities, we ask that all appointments be scheduled over the phone. No online scheduling will be available, until further notice. Please visit our web site at www._________.com, open the “Hospitals & Services” tab, and scroll down to “Your Nearest Hospital” where the phone number for your nearest ________ Hospital will be displayed. You can search for another location or call the number displayed to schedule your pets’ appointment. Hours and services may vary to help keep your pets and our communities safe during this viral outbreak. Additionally, certain hours may be allocated for clients who are at higher risk for severe illness. Keeping you and your pet healthy and safe is our top priority here at _________ Hospital. No matter what life brings us, our pets are always there for us. It’s essential that we’re here for them. That’s why now, more than ever, we thank you – and your pets for being part of the _________ family.
Pet Wellness Plan #1
Pet Wellness Plan #1
Through our nationwide network, we treat millions of pets each year and use the information gathered during these visits to develop innovative treatment methods. To make this knowledge available to our pet owners, we created the “Wellness Program” to care for your pet at every stage of their lives. Every pet is unique, so every Wellness Plan can be customized for the specific and evolving needs of your pets needs at www.________.com. It’s simple and easy, or, if you prefer, speak with a Wellness Plan representative directly at 1-888-________. When you choose __________, you’re choosing a trusted veterinary partner to help you keep your pet healthy and energetic at all stages of their lives.
Through our nationwide network, we treat millions of pets each year and use the information gathered during these visits to develop innovative treatment methods. To make this knowledge available to our pet owners, we created the “Wellness Program” to care for your pet at every stage of their lives. Every pet is unique, so every Wellness Plan can be customized for the specific and evolving needs of your pets needs at www.________.com. It’s simple and easy, or, if you prefer, speak with a Wellness Plan representative directly at 1-888-________. When you choose __________, you’re choosing a trusted veterinary partner to help you keep your pet healthy and energetic at all stages of their lives.
Covid-19 & Pets
Covid-19 & Pets
Based on what we currently know about the corona virus and what is known about other flu type viruses, there is no evidence that dogs or cats can be a source of COVID-19 infection to humans or other animals. However, any surface that a person infected comes into contact may transfer the virus or viral RNA, including pet fur or nasal secretions. The whole family needs to practice frequent hand washing after handling your pet. It is advised to keep pets away from infected people and to confine pets of infected people. Take care of yourself and your pet. If your pet does not require immediate care, please keep them home and avoid contact with other people and animals and give them extra love and attention because they give so much to us.
Based on what we currently know about the corona virus and what is known about other flu type viruses, there is no evidence that dogs or cats can be a source of COVID-19 infection to humans or other animals. However, any surface that a person infected comes into contact may transfer the virus or viral RNA, including pet fur or nasal secretions. The whole family needs to practice frequent hand washing after handling your pet. It is advised to keep pets away from infected people and to confine pets of infected people. Take care of yourself and your pet. If your pet does not require immediate care, please keep them home and avoid contact with other people and animals and give them extra love and attention because they give so much to us.
Virtual Video Pet Care Visits
Virtual Video Pet Care Visits
More than two million pet parents have enrolled in our Vet telehealth service called ________. We will connect you with a veterinarian anytime, day or night, giving you 24/7 on-demand care for your pet in the comfort of your home. From general pet care advice to emergency triage support, we’ll help you determine whether a trip to your local Veterinarian is necessary. If you’re a member of our Wellness Program, you’re automatically enrolled or visit www._____.com and sign up today. We truly feel that you and your pet are part of our family.
More than two million pet parents have enrolled in our Vet telehealth service called ________. We will connect you with a veterinarian anytime, day or night, giving you 24/7 on-demand care for your pet in the comfort of your home. From general pet care advice to emergency triage support, we’ll help you determine whether a trip to your local Veterinarian is necessary. If you’re a member of our Wellness Program, you’re automatically enrolled or visit www._____.com and sign up today. We truly feel that you and your pet are part of our family.
Virtual Video Pet Care Visits #2
Virtual Video Pet Care Visits #2
If you are ill, displaying the symptoms, or, have possibly been exposed to the coronavirus, we’ll happily reschedule your pet’s appointment. Consider using our Virtual Video Pet Care called __________. It gives you 24/7 on-demand access to a Veterinarian and offers medical advice ranging from general pet care to emergency triage support. We’ll help you determine whether or not a trip to your local Veterinarian is necessary. We are here for you every step of the way.
If you are ill, displaying the symptoms, or, have possibly been exposed to the coronavirus, we’ll happily reschedule your pet’s appointment. Consider using our Virtual Video Pet Care called __________. It gives you 24/7 on-demand access to a Veterinarian and offers medical advice ranging from general pet care to emergency triage support. We’ll help you determine whether or not a trip to your local Veterinarian is necessary. We are here for you every step of the way.
Free Office Visit and Veterinary Consultation, Flexible Drop-Off & Pickup
Virtual Video Pet Care Visits #2
We are offering new clients a free office visit and veterinary consultation. During this ever-changing pandemic scenario, you can rest assured that we’re here for you and your pet, whenever you need us. Flexible drop-off and pickup service is available and 24/7 pet care, using our Telehealth service called __________. And, with our own in-house laboratories, we can provide quick diagnoses and treatment recommendations. We are here for you every step of the way.
We are offering new clients a free office visit and veterinary consultation. During this ever-changing pandemic scenario, you can rest assured that we’re here for you and your pet, whenever you need us. Flexible drop-off and pickup service is available and 24/7 pet care, using our Telehealth service called __________. And, with our own in-house laboratories, we can provide quick diagnoses and treatment recommendations. We are here for you every step of the way.
Wellness Plan #2
Wellness Plan #2
As our pets age, their health care needs inevitably change. Stay ahead of this process with ongoing preventive care so they can live a healthy, happy life. Enroll your pet in our Wellness Plan online at www._________.com or call 1-888-XXX-XXXX to speak with our representative. Wellness plans are available for all stages of your pets’ life and includes “Vet Chat” for virtual appointments at home or on the go nationwide. Experience pet care made easy. Members can connect with real vets anytime, day or night. On-demand access to reliable pet care advice whenever and wherever you need it. Together, we are empowering a healthy tomorrow for your pet.
As our pets age, their health care needs inevitably change. Stay ahead of this process with ongoing preventive care so they can live a healthy, happy life. Enroll your pet in our Wellness Plan online at www._________.com or call 1-888-XXX-XXXX to speak with our representative. Wellness plans are available for all stages of your pets’ life and includes “Vet Chat” for virtual appointments at home or on the go nationwide. Experience pet care made easy. Members can connect with real vets anytime, day or night. On-demand access to reliable pet care advice whenever and wherever you need it. Together, we are empowering a healthy tomorrow for your pet.
Urgent Medical Need
Urgent Medical Need
If your pet has an urgent medical need, we are always here to help. If you are ill and need help caring for your pet, arrange for an unexposed/non-quarantined friend or family member to transport your pet to and from our hospital to limit exposure. Convenient drop-off and pickup options are encouraged to avoid unnecessary exposure. While there is limited evidence that pets can be infected with the virus, there is no evidence that they pose a risk to others, this is purely a precaution because the virus is not well-understood. Your part of our family and we always take “great care” of family.
If your pet has an urgent medical need, we are always here to help. If you are ill and need help caring for your pet, arrange for an unexposed/non-quarantined friend or family member to transport your pet to and from our hospital to limit exposure. Convenient drop-off and pickup options are encouraged to avoid unnecessary exposure. While there is limited evidence that pets can be infected with the virus, there is no evidence that they pose a risk to others, this is purely a precaution because the virus is not well-understood. Your part of our family and we always take “great care” of family.
Respiratory Illness
Respiratory Illness
If your pet shows signs of respiratory illness (coughing, sneezing, lethargy), call us at the first sign of illness. Keep them isolated from other pets as a precautionary measure. Signs of illness in dogs and cats are usually associated with bacterial or viral infections like (kennel cough or canine flu). While there is limited evidence that pets can be infected with the virus, there is no evidence that they pose a risk to others. We suggest keeping your pet isolated from other pets as a precautionary measure. Always follow good handwashing and hygiene practices, especially before and after interacting with your pets.
If your pet shows signs of respiratory illness (coughing, sneezing, lethargy), call us at the first sign of illness. Keep them isolated from other pets as a precautionary measure. Signs of illness in dogs and cats are usually associated with bacterial or viral infections like (kennel cough or canine flu). While there is limited evidence that pets can be infected with the virus, there is no evidence that they pose a risk to others. We suggest keeping your pet isolated from other pets as a precautionary measure. Always follow good handwashing and hygiene practices, especially before and after interacting with your pets.
Signup For Email Updates
Signup For Email Updates
We recognize there is growing concern surrounding the pandemic across our nation, and our hearts go out to all those who have been impacted. You may have specific questions about how to keep your pets and families safe. We are here to support you every step of the way. Learn more about our commitment to keeping our customers, medical staff, and the pets we love healthy and safe, visit our web site at www.__________.com and signup for our email newsletter to stay updated on the latest information.
We recognize there is growing concern surrounding the pandemic across our nation, and our hearts go out to all those who have been impacted. You may have specific questions about how to keep your pets and families safe. We are here to support you every step of the way. Learn more about our commitment to keeping our customers, medical staff, and the pets we love healthy and safe, visit our web site at www.__________.com and signup for our email newsletter to stay updated on the latest information.
- Business Scripts
Office Closure
Office Closure
Due to the current State of Emergency, our offices are closed. We will update this message broadcast as needed. You can also follow our social media accounts for updates on when we will be returning. Thank you for calling and we wish you good health and peace.
Due to the current State of Emergency, our offices are closed. We will update this message broadcast as needed. You can also follow our social media accounts for updates on when we will be returning. Thank you for calling and we wish you good health and peace.
Limited Access To Branches
Limited Access To Branches
In support of our nation’s effort to contain COVID-19, we are limiting access to our branches to only our employees’. As of __(date) ___, we are suspending physical access to our branches by members and the general public. We are asking you to do business over the phone or online at _______.com.
In support of our nation’s effort to contain COVID-19, we are limiting access to our branches to only our employees’. As of __(date) ___, we are suspending physical access to our branches by members and the general public. We are asking you to do business over the phone or online at _______.com.
Effective Immediately
Effective Immediately
Effective immediately, we are limiting access to all our branch offices. We ask that you conduct your financial transactions on-line or through our App. Thank you for patience and stay in good health.
Effective immediately, we are limiting access to all our branch offices. We ask that you conduct your financial transactions on-line or through our App. Thank you for patience and stay in good health.
Appointment Needed Before Coming To Our Office
Appointment Needed Before Coming To Our Office
We take the health and well-being of our customers and staff seriously. If you’re coming into the office, we ask that you please make an appointment with a customer service representative. You may also find more information online at www. ________. We appreciate your business and patience during this time.
We take the health and well-being of our customers and staff seriously. If you’re coming into the office, we ask that you please make an appointment with a customer service representative. You may also find more information online at www. ________. We appreciate your business and patience during this time.
Staff Working Remotely
Staff Working Remotely
Thank you for calling ______. In an effort to reduce the spread of the coronavirus, all staff are temporarily working from home. Email is the fastest way to reach us. You can find our email addresses on our website at www. ______ . You may also leave a message and we will return your call as soon as possible. Thank you for your patience and continued business.
Thank you for calling ______. In an effort to reduce the spread of the coronavirus, all staff are temporarily working from home. Email is the fastest way to reach us. You can find our email addresses on our website at www. ______ . You may also leave a message and we will return your call as soon as possible. Thank you for your patience and continued business.
Updating Website
Updating Website
Thank you for calling _____ . We are closely monitoring the Coronavirus pandemic and updating our website as new information becomes available. Visit www. ______ and click on the red banner at the top of the homepage for the latest local developments and links for more information.
Thank you for calling _____ . We are closely monitoring the Coronavirus pandemic and updating our website as new information becomes available. Visit www. ______ and click on the red banner at the top of the homepage for the latest local developments and links for more information.
Curbside Pickup, Next Day Delivery or No Contact Delivery
Curbside Pickup, Next Day Delivery or No Contact Delivery
We are taking proactive measures to prevent the spread of germs. Effective immediately, we are offering curbside pickup, no contact delivery or next day delivery. We appreciate your understanding as we try to keep all our customers and staff healthy and safe.
We are taking proactive measures to prevent the spread of germs. Effective immediately, we are offering curbside pickup, no contact delivery or next day delivery. We appreciate your understanding as we try to keep all our customers and staff healthy and safe.
Curbside Pickup
Curbside Pickup
Our curbside pickup is available every day. Give us a call when you arrive, and our staff will handle the rest without having to leave your car.
Our curbside pickup is available every day. Give us a call when you arrive, and our staff will handle the rest without having to leave your car.
Restaurants/Bars
Restaurants/Bars
Thank you for calling _____. We are open for curbside pickup, delivery or no contact delivery. Please press _____ to place an order or continue to hold. You may also visit our web site at www. _______ and place your order on-line. Please note: We will be adhering to any local curfews. We appreciate your continued business. To place an order, please hold or press ____ now.
Thank you for calling _____. We are open for curbside pickup, delivery or no contact delivery. Please press _____ to place an order or continue to hold. You may also visit our web site at www. _______ and place your order on-line. Please note: We will be adhering to any local curfews. We appreciate your continued business. To place an order, please hold or press ____ now.
Fitness Centers
Fitness Centers
We are now offering live streamed daily home workouts and still accepting new members. We plan to reopen our physical locations on: _____. Please check back for an updated message. Thank you for calling and stay in good health.
We are now offering live streamed daily home workouts and still accepting new members. We plan to reopen our physical locations on: _____. Please check back for an updated message. Thank you for calling and stay in good health.
Physical Office Locations Are Closed/Working Remotely
Physical Office Locations Are Closed/Working Remotely
Due to the COVID-19 pandemic, your order may experience delays. Our offices are physically closed. However, our staff is now working remotely so please be patient as we adjust to new ways to conduct business. Please leave a message and we will return your call as soon as possible. Thank you for patience and business as we navigate through this situation.
Due to the COVID-19 pandemic, your order may experience delays. Our offices are physically closed. However, our staff is now working remotely so please be patient as we adjust to new ways to conduct business. Please leave a message and we will return your call as soon as possible. Thank you for patience and business as we navigate through this situation.
Experience High Call Volume
Experience High Call Volume
Due to the COVID-19 pandemic our services are in high demand. Please press # leave a message with any pertinent information and we will return your call as quickly as possible. We appreciate your understanding during this ever-changing situation.
Due to the COVID-19 pandemic our services are in high demand. Please press # leave a message with any pertinent information and we will return your call as quickly as possible. We appreciate your understanding during this ever-changing situation.
No In-Person Visits or Meetings
No In-Person Visits or Meetings
Thank you for calling _____. The safety of our clients and staff is our top priority. Please note: We are NOT accepting in-person visits or meetings. Please schedule a phone call or virtual meeting by leaving a message or by email. Please leave any pertinent information to help us to help you. Thank you for your support and understanding as we navigate through this national crisis.
Thank you for calling _____. The safety of our clients and staff is our top priority. Please note: We are NOT accepting in-person visits or meetings. Please schedule a phone call or virtual meeting by leaving a message or by email. Please leave any pertinent information to help us to help you. Thank you for your support and understanding as we navigate through this national crisis.
Office Restrictions
Office Restrictions
Thank you for calling _____. The health and safety of customers and employees is our number-one priority. To comply with health recommendations, we are taking the following preventive measures …
Thank you for calling _____. The health and safety of customers and employees is our number-one priority. To comply with health recommendations, we are taking the following preventive measures …
Adjusting Our Services
Adjusting Our Services
We appreciate your patience and understanding as we adjust to how we deliver our services. We will update this broadcast when needed. Contact us on online at www._________ .com. or select from the following options:
We appreciate your patience and understanding as we adjust to how we deliver our services. We will update this broadcast when needed. Contact us on online at www._________ .com. or select from the following options:
Effective Immediately
Effective Immediately
Thank you for calling _______. Effective immediately, we have limited our hours of operation and we are spacing appointment times to comply with the recommended “social distancing” guidelines.
Thank you for calling _______. Effective immediately, we have limited our hours of operation and we are spacing appointment times to comply with the recommended “social distancing” guidelines.
Strict Guidelines For Doing Business
Strict Guidelines For Doing Business
We have placed strict guidelines on how we will conduct business during this rapidly changing situation. Please listen carefully to the following message regarding our new guidelines …
We have placed strict guidelines on how we will conduct business during this rapidly changing situation. Please listen carefully to the following message regarding our new guidelines …
Limiting Hours of Operation
Limiting Hours of Operation
Thank you for calling ____ and thank you for your patience, as we navigate through the rapidly changing way, we do business. We are limiting our operation hours and times to access to our locations…
Thank you for calling ____ and thank you for your patience, as we navigate through the rapidly changing way, we do business. We are limiting our operation hours and times to access to our locations…
Please Conduct Business Over-The-Phone or Online
Please Conduct Business Over-The-Phone or Online
Thank you for calling _____ and we appreciate your business during this global crisis. We are making temporary changes to the way we provide service to you, our valued customer. Please note that we are implementing the following measures and will keep you informed as the situation changes. If possible, please conduct business over the phone or online at www.___.com because we have limited access to our physical locations. We are also …
Thank you for calling _____ and we appreciate your business during this global crisis. We are making temporary changes to the way we provide service to you, our valued customer. Please note that we are implementing the following measures and will keep you informed as the situation changes. If possible, please conduct business over the phone or online at www.___.com because we have limited access to our physical locations. We are also …
We Have Made The Following Changes
We Have Made The Following Changes
Thank you for calling ______. In our attempt to navigate through this crisis while providing you, our valued customer, the best service possible, we have made the following changes …
Thank you for calling ______. In our attempt to navigate through this crisis while providing you, our valued customer, the best service possible, we have made the following changes …
Grocery Stores
Grocery Stores
Thank you for calling _____. Just a reminder that our stores are open, and we are fully stocked. We have deliveries throughout the day as we do our best to keep our shelves and showcases full – for your convenience. It’s always our goal to provide you with the finest gourmet selections. Please do not come into our store if you are symptomatic. We offer delivery service to your front door, no contact delivery, or curbside pickup. If you need further assistance, please press ____ or remain on the line. Thank you.
Thank you for calling _____. Just a reminder that our stores are open, and we are fully stocked. We have deliveries throughout the day as we do our best to keep our shelves and showcases full – for your convenience. It’s always our goal to provide you with the finest gourmet selections. Please do not come into our store if you are symptomatic. We offer delivery service to your front door, no contact delivery, or curbside pickup. If you need further assistance, please press ____ or remain on the line. Thank you.
Entrance By Appointment Only
Entrance By Appointment Only
In doing our best to protect the staff and keep operations running, until further notice, the office will be closed. Entrance to the office will be by appointment only. Please do not approach the maintenance staff. We are trying to keep contact to a minimum. Please call the office for all maintenance requests. For maintenance requests, please press #. For emergency (after-hours), please #, To speak with our office staff, please press #. We will update you via this broadcast, as the situation warrants.
In doing our best to protect the staff and keep operations running, until further notice, the office will be closed. Entrance to the office will be by appointment only. Please do not approach the maintenance staff. We are trying to keep contact to a minimum. Please call the office for all maintenance requests. For maintenance requests, please press #. For emergency (after-hours), please #, To speak with our office staff, please press #. We will update you via this broadcast, as the situation warrants.
Banking Centers Closed
Banking Centers Closed
Thank you for calling _____. Any of our banking centers located in retirement communities are closed until further notice. Please use our ATM to conduct transactions or visit our nearest banking center drive thru or video banking. As always you can access your account using online banking or download our mobile app. Online banking allows you to transfer funds, pay bills, make mobile deposits and more. To find the nearest banking center or ATM, go to ____.com and type in an address, city or zip code. You have access to more 100,000 ATMs worldwide.
Thank you for calling _____. Any of our banking centers located in retirement communities are closed until further notice. Please use our ATM to conduct transactions or visit our nearest banking center drive thru or video banking. As always you can access your account using online banking or download our mobile app. Online banking allows you to transfer funds, pay bills, make mobile deposits and more. To find the nearest banking center or ATM, go to ____.com and type in an address, city or zip code. You have access to more 100,000 ATMs worldwide.
Banking Centers Temporarily Closed
Banking Centers Temporarily Closed
Thank you for calling______. The following banking centers are temporarily closed ________________________. Please use our ATM to conduct transactions or visit our nearest banking center drive thru or video banking.
Thank you for calling______. The following banking centers are temporarily closed ________________________. Please use our ATM to conduct transactions or visit our nearest banking center drive thru or video banking.
Auto Attendant Greetings & I.V.R
When a customer calls, they are greeted by a voice recording that provides a list of extension prompts.
On-Hold Messages
On-hold callers hear exactly what you want them to hear!
Videos/Training/Apps
Recordings and voice acting for E-Learning, Apps, & Videos.
Voicemail Recordings
Encourage customers to leave a message and not hang-up.
Professional
Script, Voice, & Music
We Are Proud To Serve Over 100 Industries!
- Art Galleries
- Attorney/Legal Services
- Auto Dealerships
- Autobody Repair
- Auto Rentals
- Barter/Trade Organizations
- Bottled Water Delivery
- Computer Sales & Repair
- Craft and Hobby Stores
- Day Spas
- Delivery Service
- Distribution Centers
- Education – Technical, Community, Trade, Universities, Learning Centers:
- Engineering – Construction, Electrical, Mechanical, Special Alloys
- Event Venue Rentals
- Event Planners & Organizers
- Exotic, Classic, Antique Car Transportation
- Exterminating/Pest Control
- Family Fun Entertainment Multiplexes
- Financial Centers & Banks
- Financial, Estate, Wealth Management and Planning
- Florists
- Furniture
- Golf & Tennis Resorts
- Government/Utilities
- Granite, Marble, Glass & Mirror Designs & Repair
- Heat, Ventilation, & Air Conditioning (HVAC)
- Hotels, Resorts, Inns, B&B, Lodges
- Industrial Equipment Rentals – Lifts, Cranes, Bobcats
- Insurance – Auto, Life, Health, Home
- Interior Design Specialists
- Jewelry Design & Retail
- Kitchen Equipment and Supply
- Landscape Designers, Maintenance,
- Limousine
- Magazine Publishing
- Manufacturing Centers
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- Medical
- Blood Testing Center
- Chiropractic
- Clinical Trial
- Clinic
- Cosmetic Surgery
- Dental Care
- Orthodontics
- Surgery
- Reconstruction
- Cosmetic
- Dermatology
- Dietitian
- ENT
- Family Practice
- Hair Restoration Center
- Hospital
- Internal Medicine
- Intermediate & Skilled Nursing
- LASIK - Laser Vision Centers
- Long-Term Care
- Medical Spas: Laser, Massage, Botox, Filters
- Wellness Center
- Veterinarian
- Optometrist
- Ophthalmologist
- Radiology
- Pharmacy
- Physical & Rehabilitation Therapy
- Plastic Surgery
- Podiatrist
- Prosthetic (Design, Test, Manufacturer)
- Urgent Care Center
- Urologist
- Moving/Relocation Services
- Mystery Shoppers
- OEM Parts Supplies
- Outdoor/Sightseeing Adventure Tours
- Outdoor Clothing & Gear
- Party Equipment Rentals
- Printing & Graphics
- RV Sales & Service Centers
- Real Estate
- Recreational Sports Facilities
- Restaurants
- Salons, Barber, Hair & Nails
- Shipping & Packaging
- Signs, Banners, Billboards
- Specialty Stores
- Sports Complex Centers
- Transportation, Car Rental
- Youth Empowerment Centers
- And More!
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