Interactive Voice Response
Auto Attendant Greetings
When a customer calls, they are greeted by a voice recording that provides a list of extension prompts.
On-Hold Messages
On-hold callers hear exactly what you want them to hear!
IVR Recordings
Collect account numbers, birthdays, case numbers, addresses, credit card numbers, and much more.
Voicemail Recordings
Encourage customers to leave a message and not hang-up.
Benefits
Create a positive, professional image of your business
Communicating with your customers while on-hold is just good business manners
On-Hold messages can teach, inform, promote and entertain your on-hold customers
Your customers are interested in what you offer because they called your business
Greatly improve customer service and keep customers interested and on-the-line
Increase revenue by providing information about your services and products
Excite customers by telling them about new services and products now available
Reassure callers you realize they’re holding, and you appreciate their business
Eliminate dead silence! Silence is not golden in the business world
Prevent costly litigation for playing the radio or unlicensed music
Greatly reduce caller hang-ups which is lost revenue
You control exactly what your customers hear
You have own Captive Audience
Applications
Tell customers about your business specialty!
Tell callers what makes your business unique over your competition!
Announce hours, directions, website or other commonly asked info!
Give information about your services and products to reinforce what you offer!
Get them excited about new products and services -now being offered!
Announce upcoming events, sales, promotions or close-out sales!
Inform callers you’re expanding, moving or opening a new location!
Thank your customers for their patronage and for holding!
Build your brand identity and include a company jiggle or slogan!
Inform callers of important need-to-know info or upcoming changes!
Boast that you’re a leader in your industry and have received honors & awards!
The applications are UNLIMITED!
Recent Blog Entries
Some of Our Clients Saying About Us
Our extensive expertise will make sure that yours is a SUCCESS STORY!
Several times I paid thousands for website work that was never finished. I was about to give up when I met Russell. He not only built our website, he recreated our logo in vector format, designed printed media, and directed us to accounting software.
I struggled with my website for too long until a friend told be about Russell. He built me a website the way I wanted it. Now I focus on growing my business.
I love my website! Thank you for keeping it updated.
Your Voice Partner!
Have A Question?
Whatever questions you have, feel free to get in touch with us!